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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caleb Smith

November 3, 2025

5  out of  5
rating by Caleb Smith
"Every time I call this office, Melissa picks up immediately. I have never once been put on hold, and all of my requests are handled instantly. It is very refreshing getting to deal with actual people instead of another automated service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gary Lannert

October 22, 2025

5  out of  5
rating by Gary Lannert
"Great office! Caring and helpful!"
We responded:
"“Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We look forward to serving you again soon!”"
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Nic Myers

October 10, 2025

5  out of  5
rating by Nic Myers
"Julie was amazing with helping set up our insurance plan. The app is great as well!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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dakin shearer

October 10, 2025

5  out of  5
rating by dakin shearer
"This office and personal have been a wonderful and great help over the years. Mr. Ladendorf and his staff are very professional and courteous in the work they do. If there is ever an issue, they are more than willing to help to resolve it. I hope that it will continue in the future. Thay you for your service"
We responded:
"Thanks, Dakin!! It's great doing business with you!"
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Steve Lanteigne

October 10, 2025

5  out of  5
rating by Steve Lanteigne
"Promt, fast, and reliable business"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jenn Russell

September 30, 2025

5  out of  5
rating by Jenn Russell
"So very friendly and no waiting! Got me right in and taken care of in no time! Thanks, Melissa and Greg!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Patrick Self

July 29, 2025

5  out of  5
rating by Patrick Self
"Melissa is amazing!!! She goes above and beyond to take care of us. So glad we switched to State Farm. Thank you Melissa!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shanowa Lawrence

July 24, 2025

5  out of  5
rating by Shanowa Lawrence
"Worked with melissa amazing attitude! Super sweet and worked with me to get a rate that worked for me!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christina Morris

July 23, 2025

5  out of  5
rating by Christina Morris
"Melissa was very sweet when my mother and I went in to get insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pat Bland

July 7, 2025

5  out of  5
rating by Pat Bland
"You guys do an amazing job helping us with all of our insurance needs, especially in a pinch. Thank you so much, Melissa with helping me get insurance on my new truck on a late Friday afternoon for a long holiday weekend. You’re the best! 😊"
We responded:
"Pat, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Christopher Sarnecke

July 2, 2025

5  out of  5
rating by Christopher Sarnecke
"Greg and Melissa and all the agents and staff are very knowledgeable and helpful. We had a fire and Melissa walked us through everything. They helped to get our needs met. I would recommend Greg's office to everyone I know."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Beth Bennett

July 2, 2025

5  out of  5
rating by Beth Bennett
"I have been through a fire and everyone at Greg’s office has been very helpful throughout the whole process. They went above and beyond for me to help with everything I needed,"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lisa Stolz

June 25, 2025

5  out of  5
rating by Lisa Stolz
"I needed some information about an existing claim. When I called the State Farm 800 number, the rep said that the claim didn’t exist because he couldn’t find it in the system. He was not helpful and was condescending. I then called Greg’s office to get help from my local agency. The office staff was friendly and figured out where to find the claim in the system and get me the information I needed to complete the repair. It not only makes a difference what national company you use, but also who your local agent and staff is because that’s who will be there and actually help you when you need to use your policy. Thanks, Greg!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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dreama sutton

June 18, 2025

5  out of  5
rating by dreama sutton
"Melissa met me at the office, outside of normal business hours, on a Saturday, to bind coverage on my policies. She explained everything well. I even got to see Greg, briefly! I really appreciate this office so much already. Thank you!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Debra Eagan

June 13, 2025

5  out of  5
rating by Debra Eagan
"The ladies, Tina & Melissa in this office have always gone above & beyond to help us where we came in or called. They all truly need a raise. Greg has been a great source of information as well."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brenda Hill

June 13, 2025

5  out of  5
rating by Brenda Hill
"Amazing!! Great staff"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joy Swanson

June 10, 2025

5  out of  5
rating by Joy Swanson
"I have been with Greg Ladendorf most of my life. The office has exceeded my expectations for anything I have ever needed!. Thank you so much for always being there for me and giving me such great service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angie Bicknell

May 29, 2025

5  out of  5
rating by Angie Bicknell
"It is always a pleasure when I speak to julie Dennison she is knowledgeable and kind and answers all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Phillip Newcomb

May 28, 2025

5  out of  5
rating by Phillip Newcomb
"Just added my vehicle to my wife's policy. Melissa made it very simple and was very helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Pamela Newman

May 21, 2025

5  out of  5
rating by Pamela Newman
"Very caring office!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Heather J

May 16, 2025

5  out of  5
rating by Heather J
"II've experienced excellent service using Greg Ladendorf as my insurance agent! They've always been willing to accommodate me and my needs! Thank you!"
We responded:
"Thank you, Heather!! We appreciate your business. If you need any other help with auto insurance, home insurance, or life insurance let us know, we're always here!"
Profile photo of Amy Cossileon Tavares

Amy Cossileon Tavares

May 1, 2025

5  out of  5
rating by Amy Cossileon Tavares
"Very helpful"
We responded:
"Amy, we are thrilled you found our services helpful. Your feedback not only brightens our day but also helps other customers make informed decisions. If you have anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!!"
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Angie Dennison

April 11, 2025

5  out of  5
rating by Angie Dennison
"I recently separated myself from my old insurance of 10 years after a divorce. I called for information from my local State Farm office. Julie was an absolute gift and helped me make the decision to switch! Even got me to sign up for the safe drive! It’s been over 6 months and I’m grateful for the switch and have had no issues."
We responded:
"Welcome back, Angie!! We're always happy to hear that!! Stop in or call if you have any other insurance needs or insurance questions! "
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Linda Singley

April 11, 2025

5  out of  5
rating by Linda Singley
"I purchased a Life policy, for one of my grandson, at this office. Julie Dennison made the process easy and she was very knowledgeable!"
We responded:
"Thank you, Linda, for your review. We're so happy Julie was able to take care of all your insurance needs and questions!"
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Sharon Sanders

March 24, 2025

4  out of  5
rating by Sharon Sanders
"Moved my home owners policy today to State Farm. Saving $127 per month from Country Financial. Great service and Melissa at Greg Ladendorfs office in Pekin IL was so very helpful and nice to work with!!"
We responded:
"Thank you, Sharon!! We're so happy to have you here! If you have any questions or concerns about your insurance, please call or stop by anytime!"